View Full Version : Erm....?
Seriphin
09-12-2005, 12:22 AM
"Authenticating.....Failure. Your account has been disabled. For additional account information, click the account button."- error i get when i log in, idont see wtf is wrong with my stuff though x.x. anyone got an idea?
were having the same problem with m1dnights account, weve even treid re activatin it but after bout 6-7 times its sayin it wont accept the card, thats fair enough i guess exept for the fact that its the same card i use to pay for mine an my accounts fine....
we treid mailin the tech support guys too but its been 3 days now an nothin if anyones got any ideas on wat to do next im all ears
Dragonstorm
09-12-2005, 02:05 AM
http://help.station.sony.com/cgi-bin/soe.cfg/php/enduser/live.php?p_sid=eUxgzkPh&p_lva=15406
Go there, it's a link to the live support chat. Just fill in the details (when its online, as its only up certain hours!) then speak to a live op. They are pretty damned slow at talking to you, but can be pretty helpful! Oh and btw, if you pick MxO as the game and it says it's not acceptable or soemthing like that, just pick any old game, it doesnt matter!
m1dnight
09-12-2005, 02:21 AM
thx drag, will do asap! :cry:
Seriphin
09-16-2005, 08:27 PM
*bump*causeit still wont let me on dammit!
Blackstatik
09-16-2005, 09:10 PM
*bump*causeit still wont let me on dammit!
There is a SoE phone number,.
1-858-577-3100
Seriphin
09-16-2005, 09:34 PM
i prefer tech help which is working right now! yaay!
Blackstatik
09-16-2005, 10:17 PM
i prefer tech help which is working right now! yaay!
Awsome, hope you can get in soon :wink:
Seriphin
09-16-2005, 10:44 PM
nope, my card number apparently doesnt exist so if all goes well im getting another around monday
ok now im confused, my mxo account has been disabled today but my swg is fine..... im payin for them usin the station access so if 1 goes down wouldnt the other?
Seriphin
09-17-2005, 09:35 PM
i have no idea o.o but im hopefully going to be back on tomorrow*crosses his fingers*
Jekht
09-18-2005, 10:58 AM
obi contact tech support. They should sort it pretty damn quick if you're paying :)
Seriphin
09-18-2005, 12:47 PM
fuck noes, lol, plus i dont like talking on the phone too much.x.x
Micros
09-18-2005, 03:28 PM
Whats that? MXO's not working! *rushes off*
http://img41.imageshack.us/img41/8342/pwned7od.jpg
*puff puff* it working yet?
Seriphin
09-18-2005, 03:49 PM
lol no but that helped
i was gonna jek but it was after the time wen i found out yesterday so looks like im gonna have to wait till monday now
Dragonstorm
09-18-2005, 09:52 PM
Haha, that really made my day Micros! (^u^) And it might not of helped you Seri-kun, but it helped me! hehe
Seriphin
09-18-2005, 10:41 PM
meh ill be back tomorrow, they're gonna get the card then since its too late today, stuff is closed x.x
well i phoned um up not long ago and according to the guy i spoke too mxo isnt accepting my card anymore (im guessin soe fucked somet up with the change over cus i can still pay for swg with it :s) and the only other card i have is a switch card.. to my knowlege that isnt accepted either is it? so long story short it looks like im leavin mxo maybe permanent this time but this time its takin m1d down too :( , dunno wat to say really now only been back a fekin month an its screwed already lol anyways its been fun playin with u all again will be on xfire if anyone wants to keep in touch or play some CSS
TAKE CARE! *waves*
TrillianX
09-19-2005, 05:54 PM
:cry: NOOOOOOO.............. We are gonna miss you in our pointless yet fun crew chats we have Obi. :( SOE will pay for this!!! Me, Honiez, and Domi will avenge you by...........ermm we could.......... well we will think of some way! I know, we will do an attack on Mara C.........and when they capture us and ask for last words, instead of saying freedom like Braveheart I'll yell OOOOOOOBBBBBBBBIIIIIIIIIIIII............ Mabey we'll have dragon film this......
Seriously though I'm gonna miss you little Obi, as Im sure everyone else will.
Micros
09-20-2005, 09:41 AM
Just wait a while. I had taht problem for a week, where thewy wouldn't acceot it. then mysteryously it was accepted again. Just wait a bit and see. IF it still doesn't work.....
http://img378.imageshack.us/img378/3411/nooooooooo1zr.jpg
Tytanya
09-20-2005, 10:22 AM
Thatr can't be right Obi, if they accept it for SWG they must be able to accept it for MxO!! Kick some ass and get it sorted, we want you back!! :cry: (hey plus arent; we all getting a free month somewhere down the line, or has that happened already?)
Jekht
09-20-2005, 01:02 PM
hey obi come on vent this evening, ur not leaving yet mate! :P
Yeah, they pull this shit all the time in the hope that you'll just give up and go away.
If they're charging for SWG on it, why can't they just add the MxO to the same account?
Oh, and no free month for me yet. In fact, I got billed £1.10 EXTRA! Apparently to cover the costs of excanging my £9 sterling into... £9 sterling, so European banks will accept it.
But that's a different bitching session.
lol course im not just gonna give up... just if we do manage to get back on i cant see it bein any time soon but we'll be back ASAP!
Yay, good news, that!
Have you tried writing an old fashioned pen & paper (remember them) letter?
It seems that even in this day & age, writing to a head of department by name, on a bit of paper carries a good deal more weight than 12 hours on hold on the phone.
Seriphin
09-20-2005, 03:36 PM
the fuckin tossers recalled the game cards! :shock: :x
well my account is back online now lol thanks to swg... it appears that my mxo account was waitin for swg to be paid for before takin the money for the station access thingy (i think) but anyways am back woooooooooot! sadly tho we still cant get m1ds up and running :(
Seriphin
09-21-2005, 07:20 PM
well thats good for ya i suppose obi,im still screwed here x.x
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